{"id":7537,"date":"2022-02-13T17:46:56","date_gmt":"2022-02-13T15:46:56","guid":{"rendered":"https:\/\/germscand.fcml.uni-sofia.bg\/?p=7537"},"modified":"2022-02-13T17:46:56","modified_gmt":"2022-02-13T15:46:56","slug":"customer-support-agent-with-german-danish-norwegian","status":"publish","type":"post","link":"https:\/\/germscand.fcml.uni-sofia.bg\/de\/customer-support-agent-with-german-danish-norwegian\/","title":{"rendered":"Customer support agent with German\/Danish\/Norwegian &#8211; emails and chat"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1196px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-font-size:30px;\"><p>Customer support agent with German\/Danish\/Norwegian &#8211; emails and chat<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1196px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-row\"><div class=\"fusion-text fusion-text-2 margin-bottom0 modi-date\"><p>\u041f\u0443\u0431\u043b\u0438\u043a\u0443\u0432\u0430\u043d\u043e \u043d\u0430 Februar 13, 2022 | <\/p>\n<\/div><div class=\"fusion-text fusion-text-3 modi-date\"><p>\u041a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0438: <\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1196px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1280\" height=\"853\" title=\"Office work 2\" src=\"https:\/\/germscand.fcml.uni-sofia.bg\/wp-content\/uploads\/2022\/02\/Office-work-2.jpg\" alt class=\"img-responsive wp-image-7534\" srcset=\"https:\/\/germscand.fcml.uni-sofia.bg\/wp-content\/uploads\/2022\/02\/Office-work-2-200x133.jpg 200w, https:\/\/germscand.fcml.uni-sofia.bg\/wp-content\/uploads\/2022\/02\/Office-work-2-400x267.jpg 400w, https:\/\/germscand.fcml.uni-sofia.bg\/wp-content\/uploads\/2022\/02\/Office-work-2-600x400.jpg 600w, https:\/\/germscand.fcml.uni-sofia.bg\/wp-content\/uploads\/2022\/02\/Office-work-2-800x533.jpg 800w, https:\/\/germscand.fcml.uni-sofia.bg\/wp-content\/uploads\/2022\/02\/Office-work-2-1200x800.jpg 1200w, https:\/\/germscand.fcml.uni-sofia.bg\/wp-content\/uploads\/2022\/02\/Office-work-2.jpg 1280w\" sizes=\"(max-width: 800px) 100vw, 1200px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1196px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-4\"><p><span style=\"background-color: rgba(255, 255, 255, 0); color: var(--body_typography-color); font-family: var(--body_typography-font-family); font-size: var(--body_typography-font-size); font-style: var(--body_typography-font-style,normal); letter-spacing: var(--body_typography-letter-spacing);\"><b>Plus500BOS <\/b><\/span><span style=\"background-color: rgba(255, 255, 255, 0); color: var(--body_typography-color); font-family: var(--body_typography-font-family); font-size: var(--body_typography-font-size); font-style: var(--body_typography-font-style,normal); font-weight: var(--body_typography-font-weight); letter-spacing: var(--body_typography-letter-spacing);\">is part of Plus500 group - a global software company which develops and successfully operates a leading online trading platform. The company was founded in 2008 and is listed since 2013 on the AIM section of London stock exchange. The company's HQ is located in Haifa and we also have offices in Tel Aviv, London, Sydney, Limassol and Sofia.<\/span><\/p>\n<p>Plus500BOS is located in Sofia, Bulgaria in a brand new office in Capital Fort Building. Our more than 150 highly skilled and passionate team members are working in one of the best office environments in Bulgaria, having the chance to contribute, learn and share in a cozy, friendly and supportive, yet professional and stimulating international environment.<\/p>\n<p>We are looking for great team players who are smart, curious, self-driven and who want to be an important part of a product which has thousands of users worldwide.<\/p>\n<p><b>Job Definition:<\/b><\/p>\n<p>\u2022 Provide information about financial instruments and services of the company;<\/p>\n<p>\u2022 Respond to customer requests for installation, registration and regular operations with client\u2019s software;<\/p>\n<p>\u2022 Provide support regarding technical, trading and financial issues to customers queries by email and chat;<\/p>\n<p>\u2022 Verify the request details with the customer;<\/p>\n<p>\u2022 Research and answer questions and solve problems for a complete customer\u2019s satisfaction;<\/p>\n<p>\u2022 Follow up on the successful completion of each case.<\/p>\n<p><b>Requirements:<\/b><\/p>\n<p>\u2022 Fluency in the German, Danish or Norwegian language;<\/p>\n<p>\u2022 Fluency in the English language;<\/p>\n<p>\u2022 Good computer literacy;<\/p>\n<p>\u2022 Excellent typing skills;<\/p>\n<p>\u2022 Analytical and problem-solving skills;<\/p>\n<p>\u2022 Ability to prioritise tasks and work with minimal supervision;<\/p>\n<p>\u2022 Financial\/Economic background or education will be considered as an advantage;<\/p>\n<p>\u2022 Customer service experience will be considered as an advantage;<\/p>\n<p>\u2022 Willingness to work on shifts.<\/p>\n<p><b>Our offer:<\/b><\/p>\n<p>\u2022 Great opportunity for professional and personal development within a fast-growing company;<\/p>\n<p>\u2022 Extensive training programs;<\/p>\n<p>\u2022 Competitive remuneration package;<\/p>\n<p>\u2022 Excellent working conditions;<\/p>\n<p>\u2022 Cooperative team environment.<\/p>\n<p><b>Contact person:<\/b><\/p>\n<p>Martin Shehade<\/p>\n<p>martin.shehade@gmail.com<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Plus500BOS is part of Plus500 group &#8211; a global software company which develops and successfully operates a leading online trading platform. The company was founded in 2008 and is listed since 2013 on the AIM section of London stock exchange. The company&#8217;s HQ is located in Haifa and we also have offices in Tel Aviv, London, Sydney, Limassol and Sofia.<br \/>\nWe are looking for great team players who are smart, curious, self-driven and who want to be an important part of a product which has thousands of users worldwide.<\/p>\n","protected":false},"author":2,"featured_media":7534,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[79,85,48],"tags":[],"class_list":["post-7537","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category--de","category----de"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer support agent with German\/Danish\/Norwegian - emails and chat - \u041a\u0430\u0442\u0435\u0434\u0440\u0430\u0442\u0430 \u043f\u043e \u0433\u0435\u0440\u043c\u0430\u043d\u0438\u0441\u0442\u0438\u043a\u0430 \u0438 \u0441\u043a\u0430\u043d\u0434\u0438\u043d\u0430\u0432\u0438\u0441\u0442\u0438\u043a\u0430<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/germscand.fcml.uni-sofia.bg\/de\/customer-support-agent-with-german-danish-norwegian\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer support agent with German\/Danish\/Norwegian - emails and chat - \u041a\u0430\u0442\u0435\u0434\u0440\u0430\u0442\u0430 \u043f\u043e \u0433\u0435\u0440\u043c\u0430\u043d\u0438\u0441\u0442\u0438\u043a\u0430 \u0438 \u0441\u043a\u0430\u043d\u0434\u0438\u043d\u0430\u0432\u0438\u0441\u0442\u0438\u043a\u0430\" \/>\n<meta property=\"og:description\" content=\"Plus500BOS is part of Plus500 group - a global software company which develops and successfully operates a leading online trading platform. 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